An Auto Attendant automatically transfers callers to an extension, hunt group, call center, or general voice mailbox without the intervention of a receptionist. Multiple submenus can be linked together in a hierarchal fashion, creating a fully interactive menu structure. At any step, the caller can reach a receptionist or operator by dialing 0.
The instructions on this site can be used to modify existing Auto Attendants. To add a new Auto Attendant or remove an existing Auto Attendant, contact TPx’s Customer Care Provisioning team at 888-322-6553.