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The Secret to Sustainable Growth: A ‘Systematic Approach’ to Addressing Cyber Risks

Grower’s Secret (GS) began more than 25 years ago to empower environmentally and socially responsible customers. Its innovative fertilizer products packed with organic, renewable, and sustainable ingredients were quickly a hit.

However, as they’ve increased in popularity, they’ve also grown concerned about the increasing threats companies face. A lean team of 17 employees runs the company, which has a location in California as well as its original Hawaii base. To keep the company running at maximum efficiency, employees frequently juggle many different responsibilities.

Executive Administrator Jaz Jackson recognized the GS team couldn’t handle its cybersecurity needs alone and was concerned that GS did not have the infrastructure to withstand an attack and wanted to proactively protect the business from cyber risks before it was too late.

Growing Cyber Risks and Threat

The GS team has received an increasing volume of suspicious phishing emails. Jackson knew that since small businesses with less than 100 employees are three times more likely to be targeted, the possibility of experiencing a security breach was high, and she worried about the effects of a cyberattack on their business.

The team needed a partner with extensive experience keeping companies safe in an ever-changing marketplace to create a personalized approach based on the business needs to mitigate cyber risks.

Understanding IT vulnerabilities coupled with a team solely focused on business operations, Jackson began searching for a provider that could help her assess and address her needs and was also affordable. After comparing potential providers, Jackson selected TPx due to their fully managed solutions that fit her budget.

Steps to Success

TPx started with a vulnerability assessment of GS to better understand its IT infrastructure and needs. TPx recommended that GS would most benefit from TPx’s Managed Endpoints Solutions with Security Awareness Training to strengthen their overall security posture.

The Managed Endpoints Solutions addresses their vulnerabilities by providing routine patch management, continuous monitoring, and proactively mitigating cyber risks as they arise. The Security Awareness Training empowers employees to distinguish and safely tackle any harmful phishing attempts would that come their way.

TPx’s Managed Endpoints Solutions are fully managed and monitored by TPx, which takes a lot of the heavy lifting from the GS team. The company does not have IT security resources in-house as a small team, so outsourcing the 24/7 monitoring and alerting to technology professionals removes unnecessary stress and provides smoother daily operations.

Now GS employees can relax at the end of a hard workday knowing that TPx is ready to address any cyber risks during off-hours.

A ‘systematic approach’ saved the day

With GS’s vulnerabilities safely under control, Jackson is glad she partnered with TPx.

“We’re impressed with their systematic approach, and we can always count on TPx to stick to our schedules and ensure that everything in their calendar is relayed to our team,” Jackson said. “They are a trustworthy partner that delivers cost-effective results.”

Jackson is also impressed with the significant improvement in how employees handle phishing attempts thanks to ongoing Security Awareness Training.

TPx’s Managed Endpoints Solutions provides GS with the cybersecurity they need, improves their system reliability and performance, reduces the risk of downtime, and increases employee productivity.

“TPx has helped us raise awareness on preventing email phishing through their security tests,” she notes. “In the beginning, a lot of employees made the mistake of clicking on the email links, but they quickly were able to familiarize themselves with the necessary workarounds and preventative measures necessary to protect our operations.”

To learn more about how TPx helped address cyber risks and threats for GS, read the full case study.

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