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25 Years and Counting: The Changes Keep Coming, and TPx Keeps Adapting

We’ve seen much discussion over the past two years about how work has changed. But when we look at those changes in a broader context, it’s clear they are just the latest technological shifts over the past 25 years.

This year, TPx is celebrating its Silver Anniversary, a quarter of a century of helping businesses with the technology they need to thrive and expand their operations. Building our organization into the leading managed services provider in the United States didn’t happen overnight; it resulted from a deliberate process focused on the foundational tools companies needed and wanted.

We began in 1998 in California as TelePacific Communications, a competitive local exchange carrier (CLEC). In the latter half of the heady 1990s, the Internet was in its earliest days and a mere shell of what it would soon become.

At first, we focused on delivering the best phone solutions on the market because phones and fax machines were still the primary tools of business. Then came T1 lines, and innovations continually appeared to revolutionize business operations — and they still do.

That was just the beginning, and it was quickly apparent that technology would not remain still. With business needs evolving, we shifted beyond telecommunications to supply other IT services based on customers’ demands. But we didn’t just wait for them to tell us what they needed; we partnered with them to identify their gaps and find the right solutions.

As our customer base and product portfolio expanded, we expanded our geographic footprint beyond California, and with it, the size of our team grew. With the help of technology partnerships, channel relationships and corporate acquisitions, we quickly grew into a nationwide company, and today, we serve 18,000 customers in more than 49,000 unique locations.

Along the way, we’ve partnered with Fortune 500 companies, startups, municipalities, non-profits and mom-and-pop operations, delivering each of them the customized solutions they need. We’ve helped them grow their footprints, acquire new companies, deliver new services and redefine themselves as businesses.

But we never forgot the innovative spirit that guided our efforts in the earliest days in The Golden State. For the last 25 years, we’ve adjusted our course to deliver the cutting-edge technology businesses of all sizes rely on.

The benefit of this innovation and the development of modern business tools is the democratization of businesses. Today, small businesses can run the same tools that larger businesses do, and we can help them do it.

The greatest legacy of our 25 years of service is that our team has not lost sight of what drives us forward: Exceeding our customers’ expectations.

What does the future hold?

We have a few ideas, and while it may be impossible to predict how business communications will evolve in the next quarter century and the next 25 years after that, rest assured that we’ll be evolving in real time.

In the meantime, please let us know how we can help. Drop us a line to connect.

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