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Why You Shouldn’t (Totally) Fear AI


Artificial intelligence (AI) and machine learning (ML) are revolutionizing companies’ approach to business.

While many fear these innovations, they shouldn’t. There are reasons to approach these latest innovations with caution, but outright avoiding them? Not the smart – or sustainable – approach.

Think of AI and ML as the latest iteration of continuously evolving technology, which often leads to businesses evolving and growing. Like many technological advancements before it, the responsible deployment of AI and ML won’t replace humans. Rather, those who know how to leverage these tools in their jobs will replace those who don’t.

Organizations should consider how any new technology solution can bolster their business goals and accelerate growth, including AI and ML.

Why would a company want an experienced, expensive human performing mind-numbing, soul-crushing tasks, especially if they don’t provide significant value, and amid an ongoing IT skills shortage? Instead, companies need people to focus on delivering value to the organization.

Consider the significant cost savings companies can realize by cutting 45 minutes of triage time for every network event. Imagine the cost savings to the business using AI to predict theft in stores or ML to self-diagnose network issues and reduce downtime. AI also has implications that enhance digital collaboration and reduce the need for minute tasks like transcribing, summarizing, and recording.

Predicting traffic flows, generating smarter analytics, and monitoring overall network health may save a few minutes per instance. But the savings could be significant over time.

Anyone who’s used ChatGPT knows it will get to an 80% correct answer today. It may not be perfect yet, but it’s improving daily. Think of AI and ML the same way – as powerful tools in their infancy with massive potential – especially for businesses wanting to maximize the value of their IT investment to focus on running and growing their business.

To evaluate the return on investment in security spending, consider the cost of a data breach, lost customers, or diminished stock value. Any possible scenario from a cyberattack should convince every company to make security an integral part of its IT posture.

New technology is scary. So is being left behind. Are you confident your foundation is built for whatever the business worlds bring next? TPx can help you future-proof your IT infrastructure. Get in touch to get started.

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