The following table lists the possible call states and actions that can be performed in each state.
Call State |
Display Name |
Display Icon |
Call Personality |
Call Actions |
Ringing In (Local) |
Incoming Local |
![receptionist-call-state-ringing-in](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-ringing-in.png) |
Click-To-Dial |
Answer, End |
Ringing In (Remote) |
Incoming |
![receptionist-call-state-ringing-in](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-ringing-in.png) |
Terminator |
Answer, Conference, End |
Ringing Out, Outgoing |
Outgoing |
![receptionist-call-state-ringing-out](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-ringing-out.png) |
Originator |
Conference, End |
Active |
Active |
![receptionist-call-state-active](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-active.png) |
Any |
Transfer, Hold, End, Conference |
On Hold |
Held |
![receptionist-call-state-on-hold](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-on-hold.png) |
Any |
Transfer, Resume, End, Conference |
On Hold (Remote) |
Remote Held |
![receptionist-call-state-on-hold](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-on-hold.png) |
Any |
Transfer, Hold, End, Conference |
Active (In Conference) |
Active |
![receptionist-call-state-conference](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-conference.png) |
Conference |
Transfer, Hold, End |
Held (In Conference) |
Held |
![receptionist-call-state-conference-hold](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-conference-hold.png) |
Conference |
Resume, Transfer, End |
Ringing In (Recalled Call) |
Call Recalled |
![receptionist-call-state-ringing-in](https://www.tpx.com/wp-content/uploads/2028/2/receptionist-call-state-ringing-in.png) |
Terminator |
Answer, Conference, End |