TelePacific Communications, the managed services and business communications solutions provider that has grown from its roots in the SMB space in the California, Nevada and Texas markets to an increasing focus on medium through enterprise businesses, is expanding its capabilities and reach to a nationwide audience with a definitive agreement to acquire DSCI, a Waltham, Massachusetts-headquartered managed services provider. DSCI’s substantial business customer set throughout the Northeast and segment-leading unified communications, managed IT and connectivity services bring additional depth and unified communications capabilities to TelePacific’s already robust managed services portfolio. The two companies are privately held and terms of the agreement were not released.
This acquisition is a significant milestone in TelePacific’s successful transformation from a market-leading regional business telecommunications provider to a major player in the rapidly consolidating and evolving managed services universe. The Company currently is riding a 55 straight quarter growth trajectory driven by customer-focused service and communications solutions customized to the evolving needs of its business customers. With the addition of DSCI, TelePacific will have nearly 50% of its business in the fast-growing managed services segment and a complete set of products, including over-the-top Unified Communications and managed IT services.
“Bringing DSCI’s industry-leading technology and passion for serving customers into TelePacific makes incredible sense,” says Dick Jalkut, president and CEO of TelePacific. “We’ve both worked to build sterling reputations for customer care and service, married to leading-edge technology that enables businesses to focus on growing their bottom lines instead of managing their infrastructures. We were looking to bring hosted PBX in-house but found something much more valuable. DSCI is a leader in Unified Communications and Managed IT that help remove the constraints of geography, technology and CAPEX that can hobble business growth. We’re tremendously excited by the complementary nature of our businesses and shared values. We fill in each other’s gaps and see enormous opportunities for growth that our combined resources open up on an expanded national stage.”
Customers will benefit from the addition of DSCI’s hosted unified communications and managed IT services to a TelePacific continuity, cloud and connectivity solutions portfolio that is designed for businesses with increasingly complex needs. Multilocation customers, in particular, will be able to quickly take advantage of the enhanced set of offerings created by the acquisition.
“Since the first time we met with TelePacific, it’s been clear that there is a very strong cultural alignment between our companies,” says Sean Dandley, DSCI’s President and CEO. “We both believe that the most critical component of our success is an unwavering focus on the customer. TelePacific is impressed with the level of excellence across all of DSCI, and they’re committed to helping us grow and thrive even more.”
Closing of the transaction is subject to customary closing conditions, including federal regulatory approvals. DSCI will operate under its own name as a TelePacific company and will remain under the leadership of its senior management team as the services and products of the two combined companies are brought together. Q Advisors, a leading global TMT investment banking boutique, acted as exclusive financial advisor to TelePacific in connection with the DSCI acquisition and placement agent in connection with related debt financing. Financing was provided by Brightwood Loan Services LLC, Tennenbaum Capital Partners and Carlyle GMS Finance, Inc.
About TelePacific Communications
TelePacific Communications delivers comprehensive managed services and business communications solutions to 75,000 locations for customers ranging from small businesses to enterprises with hundreds of sites. Headquartered in Los Angeles, the Company’s multiple award-winning managed services, networks, communications solutions and focus on customer service have powered 55 consecutive quarters of growth for the 1,500 person, $600 million enterprise. TelePacific’s broad portfolio of managed services and communications solutions enables companies to focus on growing their bottom lines instead of overseeing their infrastructure. Its continuity, cloud and connectivity offerings help businesses run more efficiently, improve collaboration and provide essential protection against business interruptions. For more information, go to www.telepacific.com
More than 1,500 businesses throughout the Northeast trust DSCI to manage their mission-critical network services. DSCI’s enterprise-grade unified communications, managed IT, and connectivity services empower companies to unleash productivity by streamlining processes, proactively monitoring systems, and staying current with rapidly-changing technology. DSCI backs its services with a zealous commitment to Customer Care, including a 100% network uptime guarantee and 24/7/365 live-answer technical support. To learn more about DSCI visit www.dscicorp.com, call 866-GET-DSCI (866-438-3724), or connect with DSCI on Twitter, LinkedIn, Facebook, and YouTube.