TPx Support Center

Greetings

Poly Edge E Series

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Upload an Auto Attendant Greeting as a WAV File

Follow these three steps to record a new greeting through a phone and add it to an Auto Attendant menu or submenu. You can also use a pre-recorded WAV file for the greeting if it meets TPx’s specifications; if so, skip ahead to Step 2 below.
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WAV File Specifications

With TPx’s messaging system, you can upload custom greetings and on-hold music to your Announcement Repository in WAV or WMA format. However, the system expects to receive a file with certain properties.
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