Group Night Forwarding

Group Night Forwarding redirects a user’s incoming calls to a specified number outside of the group’s business hours. When the service is activated for a user, external calls received by the user are redirected to the provisioned phone number configured by TPx.

To manage Group Night Forwarding settings:

1. Log in to ucx.telepacific.com with your admin credentials.
2. Click Services on the left menu.
3. On the Services page, click Group Night Forwarding in the Advanced column.
4. The Group Night Forwarding page opens.
   
5. Click Off to deactivate the service, On to activate the service, or Automatic On to enable automatic activation.
6. If you selected Automatic On, select a Business Hours schedule and/or Holiday Schedule when the service should be automatically activated. (For more information on schedules, click here.)
7. Enter a phone number or SIP-URI. You can redirect calls to an Auto Attendant, voice mailbox, extension, or feature access code.
8. Click OK or Apply to save changes, or click Cancel to exit without saving.