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Basic Features in Client Applications Menu

UCx with Webex Signing into Call Center Queues

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Client Call Control

Client Call Control allows you to use third-party applications to connect to the system to perform call control and other functionality. Without this service, those applications cannot access the system.
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CommPilot Call Manager

The CommPilot Call Manager is a web-based tool which allows you to initiate, manipulate, and receive calls, as well as access your user directories (including Microsoft Outlook).
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Busy Lamp Field

Busy Lamp Field allows you to monitor selected members in your group or enterprise using an attendant console phone. You can also enable or disable notifications about Call Park activity against the monitored users.
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