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Direct Trunk Overflow

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Manage DTO Numbers

The Standard DTO application forwards all numbers assigned to agents to a default ring-to destination and email address. Enhanced DTO…

Manage DTO Default Number

To bulk set all addresses to the same destination, select Direct Trunk Overflow in the dropdown menu in the upper…

Additional Functions in DTO

The following functions are available in both Manage DTO Numbers and Manage DTO Default Number….

Introduction to Direct Trunk Overflow

Direct Trunk Overflow (DTO) automatically redirects incoming calls to an alternate number(s) if there is a service impairment or if…

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