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Manage and Monitor Contacts

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Monitor Contacts in the Receptionist Client

Receptionist allows you to monitor the call state of up to 100 selected contacts….

Send an Email to a Contact in the Receptionist Client

Receptionist allows you to send e-mail messages to contacts that have messaging configured in the system. You must also have…

View and Manage Directories in the Receptionist Client

This article describes the directory management functions provided in the Receptionist client….

Manage Chats in the Receptionist and Call Center Clients

If you have the instant messaging and presence (IM&P) service assigned, you can use the Receptionist or Call Center client…

Chat in the Receptionist and Call Center Clients

You can use the Receptionist or Call Center client to send instant messages to your contacts. For each chat session,…

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