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Send an Email to a Contact in the Receptionist Client
Receptionist allows you to send e-mail messages to contacts that have messaging configured in the system. You must also have the Messaging feature enabled within Receptionist. To configure this feature, go to the Settings - Messaging tab.
Chat in the Receptionist and Call Center Clients
You can use the Receptionist or Call Center client to send instant messages to your contacts. For each chat session, a Chat window appears at the bottom-right hand side of the window.
Manage Chats in the Receptionist and Call Center Clients
If you have the instant messaging and presence (IM&P) service assigned, you can use the Receptionist or Call Center client to chat with other IM&P users and see their presence state when you are online. The instructions are the same for both clients.
Monitor Contacts in the Receptionist Client
Receptionist allows you to monitor the call state of up to 100 selected contacts.
View and Manage Directories in the Receptionist Client
This article describes the directory management functions provided in the Receptionist client.