TPx Support Center

Many applicable laws and regulations, such as HIPAA and PCI, are likely to require companies to protect any sensitive data in their possession or control. You and your company’s management are ultimately responsible for ensuring your company complies with its data protection obligations. TPx’s Virtual Fax service is configured as a useful tool to help your company protect sensitive data sent or received via facsimile transmission.

This article describes how to send a fax using the Virtual Fax service.

This article describes how to send a fax using the Virtual Fax service.

Virtual Fax comes with a set of fax cover sheets that you can make available to Virtual Fax users via their faxing profile.

This article describes how to view faxes in the Virtual Fax service.

In the Virtual Fax service, a Phone Book stores contact information about fax recipients. This information can include a contact’s name, fax number, address, company and business address, etc.

The Outgoing Queue displays outbound faxes that are in the process of being transmitted.

OCR Processing creates a searchable PDF, in which a transparent layer of text is laid on top of the fax image. This does not add any discernable length of time to the processing of an inbound fax.

The General Settings menu of the Virtual Fax admin portal allows you to select settings for incoming fax routing, rasterization, and web clients at your site.

Log in to the admin portal at https://fax.tpx.net/faxadmin. Your initial view upon logging in will be of the General Settings Properties menu. Click the SMTP tab.

Administrators can log in to the Virtual Fax self-service portal to manage many components of this service.

This article describes how to view fax history in the Virtual Fax service.