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Record Calls in the Receptionist Client

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NOTE: To record calls, you must have the Call Recording service assigned.

You can record calls manually or have the system automatically record your calls.  When a call is being recorded, a Recording message appears on the line for the call.

Receptionist - Call Recording

Manually Record a Call

To manually record calls, you must have the Call Recording service assigned and set to “On Demand.

To record a call, select the call in the Call Console and click RECORD.

Automatically Record Calls

To automatically record all calls, you must have the Call Recording service assigned as “Always.

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