Customer Contact Authority

TPx Communications has an obligation, and Customer has a right, under federal or state law to protect the confidentiality of your Customer Proprietary Network Information. (CPNI).  CPNI includes information relating to the quantity, technical configuration, type, destination, location and amount of use of the services Customer purchases from TPx. You can help prevent unauthorized access to this, and all other account information, by indicating below the parties authorized to access your information

Authority Roles

Primary Account Authority / Authorized Signee: This user will have full access to all CPNI data related to network configuration and usage. This user will have full administrative access for the account which includes managing account settings, viewing invoices, making payments, initiating new orders, providing price change approvals, and overseeing trouble reports. Only this user will be authorized to sign any Service Agreements or Equipment Addendums. Only this user will be authorized to add “secondary” users to the authorized list.

Alternate Primary Account Authority: This user will have full access to all CPNI data related to network configuration and usage. This user will have partial administrative access for the account which includes managing account settings, making payments, initiating new orders, providing price change approvals, and overseeing trouble reports.

  • Primary Account Authority/Authorized Signee

  • R/W/A (Read/Write/All):

    Grants full authority to CPNI usage and network configuration data. Permits authority to request account information, view and remit payments, place and oversee orders, and initiate and manage trouble reports.

  • Alternate Primary Account Authority

  • R/W/A (Read/Write/All):

    Grants full authority to CPNI usage and network configuration data. Permits authority to request account information, view and remit payments, place and oversee orders, and initiate and manage trouble reports.

 


 

In an effort to reduce the use of paper and cut down on emissions, TPx does not send direct mail. As such we may send emails from time to time to inform you of related services we believe may have a positive impact on the productivity and efficiency of your business.

Additionally, we may email links and information about your services including your welcome package, configuration and user guides and other tools to help you take advantage of the services you have ordered.

While we hope that you will opt in to these informative and helpful emails, you may choose to opt-out at any time by choosing “unsubscribe” from the email itself.

Please note that TPx does not sell personal information and personal information is not given to a third party unless authorized by you in writing or required pursuant to contracts authorized by law.