MSx Managed Power Self Help Resources
Device Management Event Queues
The Device Management Event Queues feature of the UCx Web Portal allows an administrator to view and manage events in the Device Management event queue triggered by a user or administrator in the group.
Voice Portal Branding
You can specify a personalized introduction to the Voice Portal and Voice Messaging services. When a call is connected to the Voice Portal or Voice Messaging, the appropriate message is played to the caller.
Intercept Group
The Intercept Group feature allows you to gracefully take a group out of service while providing callers with informative announcements and alternative routing options. This feature is typically used for a group that has been decommissioned.
Extension Dialing
The Extension Dialing page of the UCx Web Portal shows you the extension length configured for your group.
Device Configuration
To view a list of the available devices in your group:
LDAP Integration
LDAP integration enables users to access contact names and phone numbers from an external LDAP (Light Weight Directory Access Protocol) directory.