The Device Management Event Queues feature of the UCx Web Portal allows an administrator to view and manage events in the Device Management event queue triggered by a user or administrator in the group.
You can specify a personalized introduction to the Voice Portal and Voice Messaging services. When a call is connected to the Voice Portal or Voice Messaging, the appropriate message is played to the caller.
The Intercept Group feature allows you to gracefully take a group out of service while providing callers with informative announcements and alternative routing options. This feature is typically used for a group that has been decommissioned.
The Extension Dialing page of the UCx Web Portal shows you the extension length configured for your group.
To view a list of the available devices in your group:
LDAP integration enables users to access contact names and phone numbers from an external LDAP (Light Weight Directory Access Protocol) directory.