Identify IT risks and gaps fast. Take the Free 3-Minute IT Checkup →

Support Articles

Advanced Features in Utilities Menu

Search Support Articles

LDAP Integration

LDAP integration enables users to access contact names and phone numbers from an external LDAP (Light Weight Directory Access Protocol)…

Device Configuration

To view a list of the available devices in your group:…

Extension Dialing

The Extension Dialing page of the UCx Web Portal shows you the extension length configured for your group….

Intercept Group

The Intercept Group feature allows you to gracefully take a group out of service while providing callers with informative announcements…

Device Management Event Queues

The Device Management Event Queues feature of the UCx Web Portal allows an administrator to view and manage events in…

Voice Portal Branding

You can specify a personalized introduction to the Voice Portal and Voice Messaging services. When a call is connected to…

Need more help:

We’re ready to answer any of your questions. Visit our Technical Support page for phone numbers and web portal links.

Request a Consultation

"*" indicates required fields

* By submitting this form, you are accepting TPx’s privacy policy .