TPx Support Center
Advanced Features in Utilities Menu
The Device Management Event Queues feature of the UCx Web Portal allows an administrator to view and manage events in the Device Management event queue triggered by a user or administrator in the group.
You can specify a personalized introduction to the Voice Portal and Voice Messaging services. When a call is connected to the Voice Portal or Voice Messaging, the appropriate message is played to the caller.
The Intercept Group feature allows you to gracefully take a group out of service while providing callers with informative announcements and alternative routing options. This feature is typically used for a group that has been decommissioned.
The Extension Dialing page of the UCx Web Portal shows you the extension length configured for your group.
To view a list of the available devices in your group:
LDAP integration enables users to access contact names and phone numbers from an external LDAP (Light Weight Directory Access Protocol) directory.