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Month: May 2018

Finance Sector Banks on UC for Customer Service

Something has happened in the ten or so years since the financial crisis: Banks and other financial institutions have gotten, well, rather hip. And personalized. And, dare we say it, customer service-oriented. One of the foundations for this change is the fact that they can leverage new communications approaches to become more nimble, flexible and …

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FacexWorm, Cryptomining Give Ransomware a Run for Its Money

You thought ransomware was bad? Cybercriminals are embracing a new scourge, in the form of cryptomining. The latest bug, dubbed the FacexWorm, is an example of just how dangerous it can be. Cryptomining is a type of malware that hijacks the CPU system resources of victim machines, slowing down performance and stealing power. It uses …

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Now Hear This: Audio Conferencing Still Going Strong

When it comes to business communications, emerging channels like social media and video chat get a lot of ink – and deservedly so. But the tried-and-true ways of collaborating in the workplace persist, and in fact they are growing in usage. Nowhere is that more evident than in audio conferencing, which is still seeing impressive …

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Infographic: How to Get Your Office Ready for Generation Z

Graduation season is nearly upon us – and with it, a new wave of employees is entering the workforce. Generation Z, defined as those born in or after 1996, is now graduating from college and ready to join you in the office – and they’re bringing a whole lot of devices and tech gadgets with …

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