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Month: January 2019

latency, jitter, and packet loss in plain English

Latency, Jitter, and Packet Loss: A Plain English Explanation For Non-Geeks

If you’ve read your managed service provider’s SLA (service level agreement) and wondered if you need an advanced degree in engineering to understand it all, don’t worry – you are not alone. Read on to get a plain English definition of these terms, and you’ll be speaking like a networking geek in no time! Let’s …

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questions to ask when upgrading your phone system

Video: 9 Questions to Ask When Upgrading Your Phone System

Does your business have an old phone system that’s on its last legs? If it’s time for it to be replaced, you’ve got an important decision ahead of you. Buying the correct communications platform can truly make a difference to the success of your business. With this 2-minute video, you’ll learn the 9 key questions to …

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International Calling with UCx

3 Great Ideas for Using UCx to Expand Your Business Globally

Whether you’re a small company or a large enterprise, chances are you have requirements for international calling. And if you don’t now, there’s a good chance you will soon. In today’s global age, having at least a handful of customers, partners and employees that are based outside of U.S. borders is increasingly common. So, it’s …

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