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Month: June 2018

Beware the Cheap Security Fix: The Dangers of Off-the-Shelf Security Devices

When it comes to cybersecurity options for businesses today, the range of “off-the-shelf” options can be dizzying – and exciting – for those looking to cut administrative costs. A nice, new shiny router with what claims to be “business-class” firewalling and maybe even some DDoS protection for under 200 bucks? For many business owners the …

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UC Call Centers Drive Better Customer Experience

Customer satisfaction is so… yesterday. Today, it’s all about the customer experience, or overall journey with your company. Customers that have good overall experiences (including satisfaction at all of their touchpoints) buy more and refer more customers. And the key to it all is seamless communications throughout that journey. That’s why forward-thinking organizations are deploying …

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Unified Communications in Higher Education

UC Rules the School in the 21st Century College Campus

When it comes to today’s higher-education experience, students and faculty alike expect the same experiences they have in the rest of their lives: They want immersive digital environments and rich collaboration opportunities, untethered to classrooms, libraries or dorm rooms. Increasingly, unified communications (UC) has emerged as a key enabling technology for creating this kind of …

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