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latency, jitter, and packet loss in plain English

Latency, Jitter, and Packet Loss: A Plain English Explanation For Non-Geeks

If you’ve read your managed service provider’s SLA (service level agreement) and wondered if you need an advanced degree in engineering to understand it all, don’t worry – you are not alone. Read on to get a plain English definition of these terms, and you’ll be speaking like a networking geek in no time! Let’s …

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Firewalls in Plain English

What is a Firewall? A Plain English Explanation For Non-Geeks

A network firewall is the first line of defense to protect your organization’s data, network, and critical assets from outside intruders and threats.  But in everyday terms, what does it really mean and why is it important to your business? Think of your house as your business network.  The walkway from the street to the …

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An Internet Bandwidth Explanation That Won’t Put You to Sleep

Imagine this: You are the head of your company’s sales department. It’s 8:55 AM, and in five minutes you need to give a presentation to your CEO on last month’s sales figures. But as you download the files off your company’s server in the “cloud,” the progress bar remains stuck at 20%. You’ve got a …

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