TPx Support Center


UCx with Webex Signing into Call Center Queues

  1. Home
  2. Knowledge Base
  3. Configuration

Office Zones

Office Zones remove the dependency between Location-based Calling Restriction and Roaming.
  • 0
  • 503

Call Recording Platform

If you have Call Recording assigned to any users in your group, you will see this option in the UCx Web Portal. However, there are no settings you will need to change.
  • 1
  • 1069

Session Admission Control Capacity

Use the Group - Session Admission Control Capacity page to list the maximum number of concurrent sessions you have been allocated.
  • 0
  • 553

Group Paging Targets Capacity

Use the Group Paging Targets Capacity page to display the maximum number of target users each paging group may have.
  • 0
  • 471

Manage Phone Numbers Assigned to a Group

Use the Group – Numbers page to list the phone numbers assigned to your group. From this page you can also view which department and/or user a number is assigned to, as well as the numbers that are available for assignment.
  • 0
  • 926