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Nicholas Clapper

Mobility with UC

UC Makes the Most of the Mobile Workforce

Welcome to today’s office – featuring an increasingly borderless workforce, set free by the rise of smartphones and tablets. Smart mobility has given companies the opportunity to recruit a larger pool of talent unfettered by geography, who can optimize their productivity with anytime, anywhere access to messaging and email. If you want your business to …

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UCx Integrator Supercharges Your Customer Experience via UC and CRM Integration

  Customers are letting businesses know in no uncertain terms that they expect a tailored experience every time they log in or call. Delivering that experience is becoming a baseline requirement and many businesses depend on robust CRM systems to enable that personalized attention. But you can’t get full value from this centralized goldmine of …

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set up UC for holiday

How UC Can Help Your Company Tackle Long Weekends, Holidays, and Summer Vacations

Winter is finally abating and warm days, long holiday weekends, and summer vacations lie ahead. As companies prepare for barbecue season, setting up call forwarding and preparing holiday phone schedules should be on the to-do list. The good news is, a unified communications (UC) platform like UCx can help companies manage all of these needs …

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Power Tips: Getting the Most From Your UC Deployment

Deploying Unified Communications (UC) is much more than replacing one phone system for another. And it’s more than sidestepping the maintenance, upgrade and 7-year-switch challenges of on-site PBX equipment. Sure, UC “as a service” solves those problems, but when it’s done right, UC also can be a productivity-boosting solution at the heart of organizational transformation. …

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