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TPx Support Center

About Your Bill

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The following information breakouts will help you understand your TPx bill.
For additional questions, please call Customer Care at 877-487-8722. And thanks again for choosing TPx.

Prorated charges on your first bill:

TPx bills your service charges one month in advance. Your first bill will be larger than a normal bill as it includes service charges from the first day you start service with TPx through the end of the following month.

The prorated charges begin on the day you started service with TPx and the charge is listed separate on the invoice. If your installation is complete, your future invoices from TPx will NOT include prorated charges and will reflect a normal one- month service charge except in the case where new services have been added.

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